Get in Touch With Us

Questions about how sweepstakes casinos work, a correction to flag, or feedback on something you read here — this page explains how to get in touch with Sweepstakes Casinos and what you can expect once you do.

How to Reach the Team

Email is the most reliable way to contact us. Send your message to [email protected] and a member of the team will read it personally. We do not rely on automated replies to stand in for a real response.

A short summary of what your message is about helps us route it correctly and reply faster — whether that's a content question, a correction, or something else entirely.

What We Can Help With

• Questions about the sweepstakes model — If you're unsure how Gold Coins and Sweepstakes Coins differ, how promotional entries work, or how redemption is described on our pages, ask and we'll clarify in plain terms.
• Corrections and accuracy checks — Details like eligible states, welcome offers, or redemption terms can change. If something you see here doesn't match what an operator currently publishes, tell us so we can review it.
• Content suggestions — If there's a topic related to non-GamStop casinos or sweepstakes-style gaming you'd like us to cover, we're glad to hear the idea.
• Partnership or editorial enquiries — If you represent an operator or another business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Concerns about play habits — If you or someone you know would like pointers toward responsible-play resources, say so in your message and we'll point you in the right direction.

What This Site Can and Can't Do for You

Sweepstakes Casinos is an independent comparison and information resource. We review sweepstakes and social casino platforms, explain how the dual-currency model works, and compare welcome offers and redemption terms across the operators we cover. We are not able to process redemptions, verify your identity, or resolve account issues on behalf of any operator — those requests need to go directly to the platform in question, through the support channel listed in its own terms.

Similarly, we can't offer legal advice about whether a particular site is permitted in your state. Sweepstakes casino availability varies by state, and some jurisdictions restrict or prohibit this model entirely. If you have a specific legal question about your situation, we'd encourage checking the operator's terms and conditions or speaking with a qualified professional, rather than relying on a general comparison site.

What Happens After You Write In

Every message is read by someone on our team before any reply is sent. We aim to respond within a couple of working days, though it can take a little longer during busier periods — we'd rather give your message proper attention than send a rushed reply.

If your enquiry concerns something we've published — a stated offer, a state-eligibility note, or a rating — let us know the exact page and section so we can check it against the operator's current terms and update it if needed.

Keeping Our Coverage Accurate

We rely on published operator terms to describe welcome offers, coin structures, and redemption rules, and we note that these details change often. Reader input is genuinely useful here: if you've noticed an outdated eligible-states list, a bonus that's since changed, or wording that reads as though real-money wagering is involved rather than a sweepstakes promotion, please flag it. Getting the language right matters, since sweepstakes casinos operate under a different legal framework than licensed real-money online casinos, and we aim to keep that distinction clear across the site.

Thank you for taking the time to reach out. Whatever the reason, we'll get back to you.